Our goal is to make the return process quick and hassle free.  We have a 60-day return policy, which means you have 60 days after receiving your item to request a return.  

To be eligible for a return, your item must be in the same condition that you received it. You’ll also need the order number, receipt or proof of purchase.

To start a return, you can contact us at support@khi-inc.com.  When your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@khi-inc.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received your return and confirm that the refund was approved.  Once approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.